If you've reached out to support and haven't received a response, check this out.
If you've emailed support and have not received a response, please make sure you:
1. Add firstname.lastname@example.org as a contact in your email to ensure our message doesn't go to your junk mail inbox.
2. Provide us with a secondary email address that we can reach you at, if an email from us to you has bounced previously, we are unable to get our response to you.
3. Make sure to let us know what you'd like help with, sending an empty email through the support form may not ensure you receive the help you're hoping for.